Legal
Privacy Policy
Last updated: May 15, 2026
This Privacy Policy describes how WreckMatch (“we,” “us,” or “our”) collects, uses, and shares information when you visit injuredhelp.ai and related sites (the “Services”). WreckMatch operates InjuredHelp.ai as a legal matching and referral service. We are not a law firm and do not provide legal advice.
1. Information we collect
Information you provide. When you submit a form, register for a webinar, download a guide, or contact us, we may collect your name, phone number, email address, state, accident timing, injury details, language preference, and other information you choose to provide.
Communications. If you call or text us, or we contact you by phone or SMS, we may retain records of those communications as permitted by law.
Automatic data. We and our analytics partners may collect device and usage information (such as IP address, browser type, pages viewed, referring URL, and approximate location) through cookies, pixels, and similar technologies.
2. How we use your information
We use the information we collect to:
- Connect you with licensed personal injury attorneys or their teams in your state;
- Respond to your requests and provide customer support;
- Send transactional messages about your submission;
- Send marketing or educational emails or texts where you have consented or where permitted by law;
- Operate, secure, and improve the Services;
- Measure advertising performance and website usage;
- Comply with legal obligations and enforce our terms.
3. Phone and SMS
By submitting your phone number on our forms, you consent to receive calls and text messages from WreckMatch, partner law firms, and service providers regarding your inquiry. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of marketing texts where supported, or contact us below. Reply HELP for help. Consent is not a condition of purchasing any goods or services.
4. How we share information
We may share your information with:
- Partner attorneys and law firms so they can evaluate and respond to your case inquiry;
- Service providers that help us operate the Services (for example, hosting, CRM, email delivery, SMS and voice providers, analytics, and call routing), subject to contractual obligations to protect your data;
- Legal and safety when required by law, subpoena, or to protect rights, safety, and security;
- Business transfers in connection with a merger, sale, or reorganization, with notice where required by law.
We do not sell your personal information for money.
5. Cookies and analytics
We use cookies and similar technologies to remember preferences, understand how visitors use the site, and measure marketing campaigns. You can control cookies through your browser settings. Our cookie banner lets you accept or learn more about this policy. Some analytics or advertising tools (such as Google Tag Manager or Google Ads, when enabled) may collect information about your visit according to their own policies.
6. Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, including maintaining business records, resolving disputes, and meeting legal requirements.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain uses of your personal information, or to opt out of certain sharing for targeted advertising. California residents may have additional rights under the CCPA/CPRA. To exercise these rights, contact us below. We may need to verify your identity before responding.
You may unsubscribe from marketing emails using the link in those messages. For SMS, follow the opt-out instructions in the message or contact us directly.
9. Children
The Services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
10. Third-party links
The Services may link to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest version. Material changes may be posted on this page or otherwise communicated as required by law.
12. Contact us
For privacy questions or requests, contact WreckMatch / InjuredHelp.ai:
- Phone: (978) 515-6063
- Web: https://injuredhelp.ai